Delivery & Shipping
FREE GROUND SHIPPING ON ALL JEWELRY AND CASHMERE
Receive Free Shipping on all purchases of Jewelry and Cashmere. Expected delivery is 2-8 days. Free Shipping is only valid for shipping addresses in the United States including Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases.
* Two Day and Next Day orders must be submitted by 1:00 PM EST. If the order is placed after 1:00 EST then add one additional day.
* We do not ship on holidays such as New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
* Item must be in stock. Pre-order items will ship on or about their expected ship date.
WHERE WE SHIP
UNITED STATES (50 CONTIGUOUS STATES, US VIRGIN ISLANDS, PUERTO RICO AND GUAM)
Most orders are shipped with 48 hours of the next business day after they are placed. We ship all orders in the continental US via USPS. Orders arrive within 2-7 business days.
SHIPPING CONFIRMATION EMAILS
We will send you a shipping confirmation email when all or part of your order is shipped that will include the USPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Track Order link and inputting the tracking number sent in your shipping confirmation email.
TRACKING YOUR ORDERThere are three easy ways to track your order:
- Click on the Order Tracking link in the footer of each page. You will need your order number, billing last name and billing zip code.
- You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the tracking number.
DELIVERING YOUR PACKAGE
- We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
- Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
- Most items are available to ship in 1-2 business days unless otherwise noted.